| 
 Frequently Asked Questions & Answers
What payment methods do you accept?
 We accept Visa, Master Card, Discover and Amex, American Express, and much more. You can safely enter your entire credit card number via our secure-on-line-order process, which encrypts all submitted information.
When will my credit card be charged?
Your credit card will be charged as soon as you place the order.
How will the charge show up on my credit card?
The charge will appear on your credit card as: Secure PC Solutions.
What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement.
Should I put spaces or dashes in the Credit Card number?
No. Your card number should be entered in as a continuous string of numbers with no spaces.
Why are you not accepting my credit card?
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your banks end, may have encountered a machine error. If you do have problems, you just click 'HERE' to email support 24 hours a day, 7 days a week. Please provide any error message numbers you may have received, as well as the order number from the shopping cart.
I have purchased 1 Click Sweep and I would like to re-download.
To re-download software you have already purchased, you will need click 'HERE' or go to the web site 'HERE' and download the 15 days trial version which will automatically register 1 Click Sweep after installation providing you have not reinstalled windows.
How do can I order 1 Click Sweep?
You can order simply by clicking 'HERE'
I have never purchased over the internet is it safe?
Yes. It is perfectly safe and secure to purchase 1 Click Sweep Online with our Secure-On-line-Order-Process you can simply safely and securely make your Secure-On-line-Order 'HERE' .
Why do I need to accept cookies?
Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent. When you place an order, information is written onto your hard drive. The next time you place an order; the system recognizes who you are and automatically enters your information into the form.
- Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
Are these cookies a security risk?
No. Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
How do I set up my browser to accept cookies?
If you're using Internet Explorer, go to the View menu and select Internet Options. Within the Internet Options window, select the advanced tab at the top right, scroll down until you see a selection titled "Cookies" and make sure the "Always accept cookies" box is checked.
- If you're using Netscape Navigator, go to the Options menu and select Network Preferences. Within the Network Preferences window, select the Protocols tab. There is a heading titled "Show an Alert Before" and a check box next to a selection titled "Accepting a Cookie". If this is not checked, you will automatically accept cookies without being warned by your browser.
Do you provide discount on bulk order for Business or Government dept's?
Yes we do please contact admin@securepcsolutions.com for volume orders.
|
Back
Awards